Returns & Exchanges
At Gossamer, we want you to feel as light and elegant as our collections; if your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and securely pack your items.
Ship Your Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
Receive Your Refund
After our studio inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing